APA Citation

Besterfield, D. H. (2003). Total quality management (3rd ed.). Upper Saddle River, N.J.: Pearson Edu. Int..

Chicago Style Citation

Besterfield, Dale H. Total Quality Management. 3rd ed. Upper Saddle River, N.J.: Pearson Edu. Int., 2003.

MLA Citation

Besterfield, Dale H. Total Quality Management. 3rd ed. Upper Saddle River, N.J.: Pearson Edu. Int., 2003.

Warning: These citations may not always be 100% accurate.