|
|
|
|
| LEADER |
00708cam a2200205 7i4500 |
| 001 |
0000009003 |
| 005 |
20170218090000.0 |
| 020 |
|
|
|a 9780852976906
|
| 020 |
|
|
|a 0852976909 (pbk.)
|
| 090 |
0 |
0 |
|a HG174
|b .R87 2003
|
| 100 |
1 |
|
|a Russell-Jones, Neil
|
| 245 |
1 |
0 |
|a Marketing, sales and customer service
|c Neil Russell-Jones.
|
| 250 |
|
|
|a 2nd ed.
|
| 260 |
|
|
|a Canterbury:
|b Institute of Financial Services,
|c 2003.
|
| 300 |
|
|
|a vi, 331 p.:
|b ill.;
|c 24 cm.
|
| 504 |
|
|
|a Includes index
|
| 650 |
0 |
0 |
|a Financial services industry --
|x Customer services
|
| 650 |
0 |
0 |
|a Financial services industry --
|x Marketing
|
| 997 |
|
|
|a Business & Accountancy, Faculty
|
| 999 |
|
|
|a 0000012319
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
|
