Marketing, sales and customer service
| Main Author: | Russell-Jones, Neil |
|---|---|
| Published: |
Canterbury:
Institute of Financial Services,
2003.
|
| Edition: | 2nd ed. |
| Subjects: |
| Physical Description: |
vi, 331 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes index |
| ISBN: |
9780852976906 0852976909 (pbk.) |