APA Citation

Russell-Jones, N. (2003). Marketing, sales and customer service (2nd ed.). Canterbury: Institute of Financial Services.

Chicago Style Citation

Russell-Jones, Neil. Marketing, Sales and Customer Service. 2nd ed. Canterbury: Institute of Financial Services, 2003.

MLA Citation

Russell-Jones, Neil. Marketing, Sales and Customer Service. 2nd ed. Canterbury: Institute of Financial Services, 2003.

Warning: These citations may not always be 100% accurate.