Service management : operations, strategy, and information technology
| Main Author: | Fitzsimmons, James A |
|---|---|
| Other Authors: | Fitzsimmons, Mona J |
| Published: |
New York:
McGraw-Hill,
2000.
|
| Edition: | 3rd ed. |
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HD9980 5 F58 2000 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000002499 | OPEN SHELF | BOK | AVAILABLE |