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| LEADER |
00642cam a2200193 7i4500 |
| 001 |
0000008649 |
| 005 |
20170218090000.0 |
| 020 |
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|a 981042132X (pbk.)
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| 020 |
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|a 9789810421328
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| 090 |
0 |
0 |
|a HF5415.5
|b .K37 2000
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| 100 |
1 |
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|a Kaufman, Ron
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| 245 |
1 |
0 |
|a Up your service! :
|b strategies and action steps to delight your customers now!
|c Ron Kaufman.
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| 260 |
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|a Singapore:
|b Ron Kaufman Pte. Ltd.,
|c 2000.
|
| 300 |
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|a xxii, 297 p.;
|c 23 cm.
|
| 650 |
0 |
0 |
|a Self-improvement
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a Marketing and sales
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000009405
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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