Up your service! : strategies and action steps to delight your customers now!
| Main Author: | Kaufman, Ron |
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| Published: |
Singapore:
Ron Kaufman Pte. Ltd.,
2000.
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| Subjects: |
| Physical Description: |
xxii, 297 p.; 23 cm. |
|---|---|
| ISBN: |
981042132X (pbk.) 9789810421328 |