The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
| Other Authors: | Freeland, John G |
|---|---|
| Published: |
New York:
McGraw-Hill,
2003.
|
| Subjects: |
Ground Floor, Bestari Jaya
| Call Number: |
HF5415 5 U48 2003 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000006784 | REFERENCE | BOK | AVAILABLE |