How to profitably delight your customers
Main Author: | Mather, Hal |
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Corporate Author: | Institute of Operations Management |
Published: |
Oxford:
Butterworth Heinemann,
1999.
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Subjects: |
1st Floor, Shah Alam
Call Number: |
HF5415 5 M34 1999 |
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Accession No | Item Category | SMD | Status | Notes |
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0000010421 | OPEN SHELF | BOK | AVAILABLE |