Basic telephone training : a basic course in telephone language and skills

Main Author: Watson-Delestree, Anne
Published: Hove: Language Teaching Pub., 1992.
Subjects:
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020 |a 0906717426 (pbk.)  
090 0 0 |a PE1111   |b .W34 1992 
100 1 |a Watson-Delestree, Anne  
245 1 0 |a Basic telephone training :   |b a basic course in telephone language and skills   |c Anne Watson-Delestree. 
260 |a Hove:   |b Language Teaching Pub.,   |c 1992. 
300 |a 80 p.:   |b ill.;   |c 24 cm. 
650 0 0 |a English language  
650 0 0 |a English language --   |x Spoken English  
650 0 0 |a Telephone etiquette  
997 |a Education & Social Sciences, Faculty  |b Language Education, Department 
998 |a TESL, Diploma 
999 |a 0000005708  |b BOK  |c OPEN SHELF  |e 1st Floor, Bestari Jaya 
999 |a 0000012866  |b BOK  |c OPEN SHELF  |e 1st Floor, Bestari Jaya