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| LEADER |
00814cam a2200217 7i4500 |
| 001 |
0000006551 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0852976828 (hbk.)
|
| 020 |
|
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|a 9780852976821
|
| 090 |
0 |
0 |
|a HF5415.5
|b .B56 2002
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| 100 |
1 |
|
|a Blomqvist, Ralf
|
| 245 |
1 |
0 |
|a Customer relationship development :
|b implementing fast-track, first-base customer relationship management solutions
|c Ralf Blomqvist, Johan Dahl, Tomas Haeger.
|
| 260 |
|
|
|a Canterbury:
|b Financial World,
|c 2002.
|
| 300 |
|
|
|a viii, 168 p.:
|b ill.;
|c 22 cm.
|
| 504 |
|
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|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Customer relations
|
| 700 |
1 |
|
|a Dahl, Johan
|
| 700 |
1 |
|
|a Haeger, Tomas
|
| 710 |
2 |
|
|a Chartered Institute of Bankers
|
| 997 |
|
|
|a Business & Accountancy, Faculty
|
| 999 |
|
|
|a 0000007793
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
