Customer relationship development : implementing fast-track, first-base customer relationship management solutions
| Main Author: | Blomqvist, Ralf |
|---|---|
| Corporate Author: | Chartered Institute of Bankers |
| Other Authors: | Dahl, Johan, Haeger, Tomas |
| Published: |
Canterbury:
Financial World,
2002.
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| Subjects: |
| Physical Description: |
viii, 168 p.: ill.; 22 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0852976828 (hbk.) 9780852976821 |