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| LEADER |
00694cam a2200193 7i4500 |
| 001 |
0000006494 |
| 005 |
20221006090000.0 |
| 020 |
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|a 0749435798 (hbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b .F67 2001
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| 100 |
1 |
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|a Foss, Bryan
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| 245 |
1 |
0 |
|a Successful customer relationship marketing :
|b new thinking, new strategies, new tools for getting closer to your customers
|c Bryan Foss & Merlin Stone.
|
| 260 |
|
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|a London:
|b Kogan Page,
|c 2001.
|
| 300 |
|
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|a xxii, 522 p.:
|b ill.;
|c 24 cm.
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| 504 |
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|a Includes index
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Relationship marketing
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| 700 |
1 |
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|a Stone, Merlin
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000002949
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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