Managing quality in the service sector
Main Author: | Asher, Mike |
---|---|
Published: |
London:
Kogan Page,
1996.
|
Subjects: |
LEADER | 00561cam a2200169 7i4500 | ||
---|---|---|---|
001 | 0000006460 | ||
005 | 20170218090000.0 | ||
020 | |a 0749419547 (hbk.) | ||
090 | 0 | 0 | |a HD62.15 |b .A84 1996 |
100 | 1 | |a Asher, Mike | |
245 | 1 | 0 | |a Managing quality in the service sector |c Mike Asher. |
260 | |a London: |b Kogan Page, |c 1996. | ||
300 | |a 222 p.: |b ill.; |c 24 cm. | ||
650 | 0 | 0 | |a Service industries -- |x Quality control |
650 | 0 | 0 | |a Service industries -- |x Management |
997 | |a Business & Accountancy, Faculty | ||
999 | |a 0000002492 |b BOK |c OPEN SHELF |e 1st Floor, Bestari Jaya |