Managing quality in the service sector
| Main Author: | Asher, Mike |
|---|---|
| Published: |
London:
Kogan Page,
1996.
|
| Subjects: |
| LEADER | 00561cam a2200169 7i4500 | ||
|---|---|---|---|
| 001 | 0000006460 | ||
| 005 | 20170218090000.0 | ||
| 020 | |a 0749419547 (hbk.) | ||
| 090 | 0 | 0 | |a HD62.15 |b .A84 1996 |
| 100 | 1 | |a Asher, Mike | |
| 245 | 1 | 0 | |a Managing quality in the service sector |c Mike Asher. |
| 260 | |a London: |b Kogan Page, |c 1996. | ||
| 300 | |a 222 p.: |b ill.; |c 24 cm. | ||
| 650 | 0 | 0 | |a Service industries -- |x Quality control |
| 650 | 0 | 0 | |a Service industries -- |x Management |
| 997 | |a Business & Accountancy, Faculty | ||
| 999 | |a 0000002492 |b BOK |c OPEN SHELF |e 1st Floor, Bestari Jaya | ||