Quality management : introduction to total quality management for production, processing, and services
by: Goetsch, David L
Published: (2000)
Quality is everybody's business
| Main Author: | Townsend, Patrick L |
|---|---|
| Other Authors: | Gebhardt, Joan E |
| Published: |
Boca Raton, Fla.:
St. Lucie Press,
2000.
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| Subjects: |