APA Citation

Batten, J. (1993). Building a total quality culture. Menlo Park, Calif.: Crisp Pub..

Chicago Style Citation

Batten, Joe. Building a Total Quality Culture. Menlo Park, Calif.: Crisp Pub., 1993.

MLA Citation

Batten, Joe. Building a Total Quality Culture. Menlo Park, Calif.: Crisp Pub., 1993.

Warning: These citations may not always be 100% accurate.