APA Citation

Cusack, M. (1998). Online customer care: Applying today's technology to achieve world-class customer interaction. Milwaukee, Wisconsin: ASQ Quality Press.

Chicago Style Citation

Cusack, Michael. Online Customer Care: Applying Today's Technology to Achieve World-class Customer Interaction. Milwaukee, Wisconsin: ASQ Quality Press, 1998.

MLA Citation

Cusack, Michael. Online Customer Care: Applying Today's Technology to Achieve World-class Customer Interaction. Milwaukee, Wisconsin: ASQ Quality Press, 1998.

Warning: These citations may not always be 100% accurate.