Online customer care : applying today's technology to achieve world-class customer interaction

Main Author: Cusack, Michael
Published: Milwaukee, Wisconsin: ASQ Quality Press, 1998.
Subjects:

1st Floor, Shah Alam

Call Number: HF5415 5 C87 1998
Accession No Item Category SMD Status Notes
0000000103 OPEN SHELF BOK AVAILABLE
0000000163 OPEN SHELF BOK AVAILABLE