Total quality management
| Main Author: | Richardson, Terry |
|---|---|
| Published: |
Albany:
Delmar Pub.,
1997.
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| Subjects: |
| Physical Description: |
xvi, 427 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780827371927 0827371926 (hbk.) |