APA Citation

Gross, T. S. (1998). Outrageous!: Unforgettable service...guilt-free selling. New York: AMACOM.

Chicago Style Citation

Gross, T. Scott. Outrageous!: Unforgettable Service...guilt-free Selling. New York: AMACOM, 1998.

MLA Citation

Gross, T. Scott. Outrageous!: Unforgettable Service...guilt-free Selling. New York: AMACOM, 1998.

Warning: These citations may not always be 100% accurate.