Managing by measuring : how to improve your organization's performance through effective benchmarking
| Main Author: | Czarnecki, Mark T |
|---|---|
| Published: |
New York:
AMACOM,
1999.
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| Subjects: |
| Physical Description: |
xi, 271 p.: ill.; 24 cm. |
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| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0814403905 (hbk.) |