Patterson, S. C., & Institute of Management and Administration (IOMA). (2003). The training manager's quick-tip sourcebook: Surefire tools, tactics, and strategies to solve common training challenges. San Francisco: Jossey-Bass/Pfeiffer.
Chicago Style CitationPatterson, Susan C., and Institute of Management and Administration (IOMA). The Training Manager's Quick-tip Sourcebook: Surefire Tools, Tactics, and Strategies to Solve Common Training Challenges. San Francisco: Jossey-Bass/Pfeiffer, 2003.
MLA CitationPatterson, Susan C., and Institute of Management and Administration (IOMA). The Training Manager's Quick-tip Sourcebook: Surefire Tools, Tactics, and Strategies to Solve Common Training Challenges. San Francisco: Jossey-Bass/Pfeiffer, 2003.