Talking business : making communication work

Main Author: Clutterbuck, David
Other Authors: Hirst, Sheila, Cage, Stephanie
Published: Boston: Butterworth-Heinemann, 2002.
Subjects:
Physical Description: xxix, 210 p.: ill.; 23 cm.
Bibliography: Includes bibliographical references and index
ISBN: 0750654996 (hbk.)