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| LEADER |
00701cam a2200193 7i4500 |
| 001 |
0000004859 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0684864673 (hbk.)
|
| 090 |
0 |
0 |
|a HF5415.13
|b .D47 1999
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| 100 |
1 |
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|a Day, George S
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| 245 |
1 |
4 |
|a The market driven organization :
|b understanding, attracting, and keeping valuable customers
|c George S. Day.
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| 260 |
|
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|a New York:
|b The Free Press,
|c 1999.
|
| 300 |
|
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|a xii, 285 p.:
|b ill.;
|c 24 cm.
|
| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Marketing --
|x Management
|
| 997 |
|
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|a Business & Accountancy, Faculty
|
| 999 |
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|a 0000003405
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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