The market driven organization : understanding, attracting, and keeping valuable customers
Main Author: | Day, George S |
---|---|
Published: |
New York:
The Free Press,
1999.
|
Subjects: |
Physical Description: |
xii, 285 p.: ill.; 24 cm. |
---|---|
Bibliography: |
Includes bibliographical references and index |
ISBN: |
0684864673 (hbk.) |