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00802cam a2200205 7i4500 |
| 001 |
0000004129 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0470848480 (hbk.)
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| 020 |
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|a 9780470848487
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| 090 |
0 |
0 |
|a TK5105.5
|b .M64 2003
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| 100 |
1 |
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|a Massam, Peter
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| 245 |
1 |
0 |
|a Managing service level quality :
|b across wireless and fixed networks
|c Peter Massam.
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| 260 |
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|a Chichester, West Sussex:
|b John Wiley & Sons Ltd.,
|c 2003.
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| 300 |
|
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|a xii,160 p.:
|b ill.;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Wireless communication systems --
|x Management
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| 650 |
0 |
0 |
|a Computer networks --
|x Management
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| 650 |
0 |
0 |
|a Customer services
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| 997 |
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|a Communication, Visual Art & Computing, Faculty
|b Computing, Department
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| 999 |
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|a 0000008520
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
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