Total quality : management, organization, and strategy
| Main Author: | Evans, James R |
|---|---|
| Other Authors: | Dean, James W |
| Published: |
Mason, OH:
Thomson/South-Western,
2003.
|
| Edition: | 3rd ed. |
| Subjects: |
| Physical Description: |
vii, 399 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780324178715 0324178719 (pbk.) |