Successful service operations management
| Main Author: | Metters, Richard |
|---|---|
| Other Authors: | King-Metters, Kathryn, Pullman, Madeleine |
| Published: |
Australia:
South-Western,
2003.
|
| Subjects: |
| Physical Description: |
xix, 374 p.: ill; 26 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780324135565 0324135564 (hbk.) |