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LEADER |
00757cam a2200193 7i4500 |
001 |
0000003753 |
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20170218090000.0 |
020 |
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|a 0273650319 (hbk.)
|
090 |
0 |
0 |
|a HF5415.5
|b .B87 2001
|
100 |
1 |
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|a Burnett, Ken
|
245 |
1 |
4 |
|a The handbook of key customer relationship management :
|b the definitive guide to winning, managing and developing key account business
|c Ken Burnett.
|
260 |
|
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|a London:
|b Financial Times,
|c 2001.
|
300 |
|
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|a xix, 401 p.:
|b ill.;
|c 24 cm.
|
500 |
|
|
|a Includes index
|
650 |
0 |
0 |
|a Relationship marketing
|
650 |
0 |
0 |
|a Customer relations --
|x Management
|
997 |
|
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|a Business & Accountancy, Faculty
|
999 |
|
|
|a 0000008852
|b BOK
|c REFERENCE
|e Ground Floor, Bestari Jaya
|
999 |
|
|
|a 0000009732
|b BOK
|c REFERENCE
|e Ground Floor, Bestari Jaya
|