The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business
| Main Author: | Burnett, Ken |
|---|---|
| Published: |
London:
Financial Times,
2001.
|
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
xix, 401 p.: ill.; 24 cm. |
| ISBN: |
0273650319 (hbk.) |