Design and management of service processes
| Main Author: | Ramaswamy, Rohit |
|---|---|
| Published: |
Reading, Mass.:
Addison-Wesley Pub. Com.,
1996.
|
| Series: |
Engineering process improvement series
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 R37 1996 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000008533 | OPEN SHELF | BOK | AVAILABLE |