Total quality management : an introductory text
| Main Author: | James, Paul T J |
|---|---|
| Published: |
London:
Prentice Hall,
1996.
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| Subjects: |
| Physical Description: |
xxi, 374 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and indexes |
| ISBN: |
0132071193 (pbk.) 9780132071192 |