Total quality management
| Other Authors: | Besterfield, Dale H |
|---|---|
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2003.
|
| Edition: | 3rd ed. |
| Subjects: |
| Physical Description: |
xi, 640 p.: ill.; 24cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
0130993069 (hbk.) 9780130993069 |