APA Citation
Besterfield, D. H. (2003). Total quality management (3rd ed.). Upper Saddle River, N.J.: Prentice Hall.
Chicago Style CitationBesterfield, Dale H. Total Quality Management. 3rd ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
MLA CitationBesterfield, Dale H. Total Quality Management. 3rd ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
Warning: These citations may not always be 100% accurate.