Quality management : introduction to total quality management for production, processing, and services
Main Author: | Goetsch, David L |
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Other Authors: | Davis, Stanley B |
Published: |
Upper Saddle River, NJ:
Prentice Hall,
2000.
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Edition: | 3rd ed. |
Subjects: |
Physical Description: |
xvii, 778 p.: ill.; 25 cm. |
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Bibliography: |
Includes bibliographical references and index |
ISBN: |
9780130116383 0130116386 (hbk.) |