APA Citation
Goetsch, D. L., & Davis, S. B. (2000). Quality management: Introduction to total quality management for production, processing, and services (3rd ed.). Upper Saddle River, NJ: Prentice Hall.
Chicago Style CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 3rd ed. Upper Saddle River, NJ: Prentice Hall, 2000.
MLA CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 3rd ed. Upper Saddle River, NJ: Prentice Hall, 2000.
Warning: These citations may not always be 100% accurate.