APA Citation
Hardy, W. C. (2003). VoIP service quality: Measuring and evaluating packet-switched voice. New York: McGraw-Hill.
Chicago Style CitationHardy, William C. VoIP Service Quality: Measuring and Evaluating Packet-switched Voice. New York: McGraw-Hill, 2003.
MLA CitationHardy, William C. VoIP Service Quality: Measuring and Evaluating Packet-switched Voice. New York: McGraw-Hill, 2003.
Warning: These citations may not always be 100% accurate.