APA Citation

Hardy, W. C. (2003). VoIP service quality: Measuring and evaluating packet-switched voice. New York: McGraw-Hill.

Chicago Style Citation

Hardy, William C. VoIP Service Quality: Measuring and Evaluating Packet-switched Voice. New York: McGraw-Hill, 2003.

MLA Citation

Hardy, William C. VoIP Service Quality: Measuring and Evaluating Packet-switched Voice. New York: McGraw-Hill, 2003.

Warning: These citations may not always be 100% accurate.