The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Main Author: Carlaw, Peggy
Other Authors: Deming, Vasudha Kathleen
Published: New York: McGraw-Hill Companies, 1999.
Subjects:

1st Floor, Shah Alam

Call Number: HF5415 5 C37 1999
Accession No Item Category SMD Status Notes
0000000047 OPEN SHELF BOK AVAILABLE