The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Main Author: | Carlaw, Peggy |
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Other Authors: | Deming, Vasudha Kathleen |
Published: |
New York:
McGraw-Hill Companies,
1999.
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Subjects: |
1st Floor, Shah Alam
Call Number: |
HF5415 5 C37 1999 |
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Accession No | Item Category | SMD | Status | Notes |
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0000000047 | OPEN SHELF | BOK | AVAILABLE |