Branded customer service : the new competitive edge
| Main Author: | Barlow, Janelle |
|---|---|
| Other Authors: | Stewart, Paul |
| Published: |
San Francisco, CA:
Berrett-Koehler Pub.,
2004.
|
| Subjects: |
| Physical Description: |
xii, 259 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
1576752984 (hbk.) |