Branded customer service : the new competitive edge
Main Author: | Barlow, Janelle |
---|---|
Other Authors: | Stewart, Paul |
Published: |
San Francisco, CA:
Berrett-Koehler Pub.,
2004.
|
Subjects: |
Physical Description: |
xii, 259 p.: ill.; 24 cm. |
---|---|
Bibliography: |
Includes bibliographical references and index |
ISBN: |
1576752984 (hbk.) |