Branded customer service : the new competitive edge

Main Author: Barlow, Janelle
Other Authors: Stewart, Paul
Published: San Francisco, CA: Berrett-Koehler Pub., 2004.
Subjects:

1st Floor, Shah Alam

Call Number: HF5415 5 B37 2004
Accession No Item Category SMD Status Notes
0000011119 OPEN SHELF BOK AVAILABLE