Everyday negotiation : navigating the hidden agendas in bargaining

Main Author: Kolb, Deborah M
Other Authors: Williams, Judith, Ury, William
Published: San Francisco,CA: Jossey-Bass, 2003.
Series: The Jossey-Bass business & management series
Subjects:
Item Description: Rev. ed. of: Shadow negotiation, 2000
Physical Description: xviii, 377 p.; 23 cm.
Bibliography: Includes bibliographical references and index
ISBN: 0787965014 ( pbk.)