Customer relationship management : a strategic imperative in the world of e-business

Other Authors: Brown, Stanley A.
Language: English
Published: Toronto: John Wiley & Sons, 2000.
Subjects:

1st Floor, Shah Alam

Call Number: HF5415 5 C87 2000
Accession No Item Category SMD Status Notes
0000011183 OPEN SHELF BOK AVAILABLE
0000017755 OPEN SHELF BOK AVAILABLE