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00736cam a2200205 7i4500 |
| 001 |
0000002103 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0471477125 (hbk.)
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| 090 |
0 |
0 |
|a HF5415.5
|b .A28 2004
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| 100 |
1 |
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|a Acuff, Jerry
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| 245 |
1 |
4 |
|a The relationship edge in business :
|b connecting with customers and colleagues when it counts
|c Jerry Acuff with Wally Wood.
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| 260 |
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|a Hoboken:
|b John Wiley & Sons,
|c 2004.
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| 300 |
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|a xvii, 237 p.:
|b ill.;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a Success in business
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| 700 |
1 |
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|a Wood, Wally
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000011187
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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